Fleet downtime translates directly into lost revenue. Carma understands this and offers guaranteed turnaround times that keep your vehicles on the road.

Class 1–3 vehicles are serviced and returned within 24 hours, while Class 4–8 vehicles have a 48-hour turnaround—drastically reducing downtime by over 60%.

These guaranteed service windows give you confidence in your maintenance timelines and reduce planning headaches. With Carma, you don’t wait for service—you schedule, hand off the vehicle, and get it back promptly, every time.

For fleet managers juggling multiple priorities, this kind of predictability is invaluable. Knowing exactly when a vehicle will be ready allows for smarter scheduling, better asset utilization, and fewer last-minute scrambles.

This commitment to fast turnaround is also a signal of Carma’s service-first mindset. Partner Service Centers are held to high standards of timeliness and communication. Fleet customers get updates throughout the process, ensuring there are no surprises and no delays.

It’s not just about speed—it’s about accountability. Carma’s guarantees are backed by performance tracking. That means if a shop doesn’t meet expectations, you’ll know—and Carma will handle the resolution. You stay in the driver’s seat with confidence that your fleet will stay moving.